Lily Jackson

Management Cadet
Bachelor of Business Administration

Tradelink stood out to me because it offered the opportunity to build a career that was varied, hands-on and people-focused. I was excited by the idea that no two days would look the same, whether that meant working through quotes, helping customers, supporting branch operations or delivering stock. I knew I wanted a role that would keep me engaged, challenge me to learn and allow me to work closely with a range of people.

Another key factor was the opportunity to rotate through different areas of the business. Being able to experience different roles, learn how each team contributes to the overall customer experience and connect with people across the organisation really appealed to me. I saw the graduate program as a chance to gain a broader understanding of the business while exploring the many opportunities that could shape my future career.

Coming from a different industry, the new environment and industry terminology initially felt overwhelming. It seemed that every plumber had a different name for the same item! Over time, however, I realised that the best way to learn was simply to ask questions. Whether it was asking a customer for clarification or checking with a teammate about a product or brand, I quickly found that everyone was more than willing to help and share their knowledge. Not only did this build my understanding of the industry, but it also helped me develop confidence in communicating with customers and colleagues.

As well as learning the industry, being a female in a traditionally male-dominated environment took some time to adjust to. Early on, I sometimes found it intimidating being new to both the business and the industry, particularly in situations where I was the only woman in the room. However, through the support of my team and managers, I became more confident contributing ideas, asking questions and backing my own judgement. Looking back, what initially felt challenging became an opportunity to build resilience, confidence and trust in my own abilities.

The program has given me a much clearer understanding of both the business and myself. Through working with different teams and leaders, I've discovered where my strengths and interests lie and gained confidence in the direction I want my career to take. It has also reinforced my passion for leadership and people development, helping me appreciate the positive impact strong leaders can have on individuals, teams and business outcomes. As I look ahead, I'm excited to continue building on these experiences and developing into the kind of leader I aspire to be.

Sam Davis

Management Cadet
Bachelor of Business (Economics) & Design

Motivation to apply:

I was initially attracted to the graduate program for its unique template. Unlike conventional graduate programs, we experience all sides of the business, gaining knowledge and exposure from many places and people. Visiting major account sites and experiencing their processes front-on offers critical understanding to the industry. The fluidity of the program has created a hands-on environment where graduates can thrive off their own accord, progress within the company and contribute meaningfully to its continuing success.

A moment of achievement:

Many Tradelink branches have gone through a restructuring and revamping phase apart of the MMEM acquisition, allowing for independent and creative adaptations at each profit centre. Tradelink Richmond has moved away from the retail market, strengthening the relationship with their top project accounts by commencing plans for a new training hub and supplier interactive displays. The designs I have generated have created an incredibly positive consensus with our key accounts and supplier market.

Challenge faced and overcome:

The importance of communication is critical in the success of client relationships. In the unfortunate circumstance an error on our behalf does occur, servicing the account as best as possible encourages the loyalty the account will provide to Tradelink. On occasion, accounts will have an emergency that needs to be actioned immediately but are unable to pick-up what they require for the job within trading hours. Ensuring they can pick up fittings in a secure location after hours to complete job ensures the continued strength of the relationship between client and supplier.

Program shaping future career:

This program has galvanised my passion for sales and consumer connection. Success is earned through trust, strategy, and resilience, associating with people, understanding their needs, and fulfilling the perfect solution. Every interaction is an opportunity to grow and learn, perfecting the art of persuasion, hoping that every insight you have learnt will win you the next job. Sales is a dynamic journey of continual growth and achievement that I am excited to see where it will lead.

Good memory:

Work is a place to garner profit and success for a business, but it is important to celebrate those successes we share. From meeting after work on a Friday for conversation outside of our jobs, to pizza parties in the lunchroom, spending time with colleagues in relaxed environments fosters an enjoyable work life balance. Celebrating company wins whether it be free coffee or a game of lawn bowls, recognition for achievement and investing in the continued success of staff ensures that we all maintain our focus, creativity, and motivation.

Lachlan Hall

Management Cadet
Bachelor of Commerce, Business Analytics & Investment

From Graduate to Growth at Tradelink

As a freshly graduated 21-year-old, I found myself standing at the edge of a vast landscape of choices. Whilst the choice excited me, it was also somewhat overwhelming. Fortunately, through Allan Hall HR’s service, I discovered Tradelink’s graduate program, which aligned perfectly with my personal and professional values.

I was drawn to Tradelink because I wanted a challenge, a structured path for growth, and a genuine opportunity to work toward a leadership role. Tradelink promised exactly that.

From the very first day at my current branch, I was struck by the welcoming atmosphere. Everyone was approachable, willing to share their knowledge, and genuinely invested in my success. That welcoming environment made day 1 feel just as comfortable as day 100. Thus, I was able to dive headfirst into the complexities of plumbing products, technical language, and the inevitable set of day-to-day surprises and challenges (typically featuring water, sometimes pressure, and always a learning curve!). Ultimately, I came in eager to learn, and I continue to do that every day.

This program hasn’t just helped me clarify what I want in my career, it has equipped me with the tools – literally and figuratively – to pursue it with focus and purpose. I have learned to take ownership of each client and potential client I encounter, seek out opportunities to add value, and understand how meaningful the work I do can be.

I am thankful to proud to be a small part of Tradelink, and excited for what lies ahead.