Genpact

The Programme 

Inviting applications for the role of Process Associate, Invoice to Cash. 

We are looking for someone with a deep understanding and ability to perform day-to-day operations while maintaining SLA.

Solving queries related to cash application and coordinating with customer. 

What You Will Do 

• Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. 
• Identify and resolve unidentified cash and manage end to end process of Cash applications. 
• Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner. 
• Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. 
• Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund. 

Required Skills and Abilities 

• Graduate in Commerce (B. Com). 
• Freshers are eligible. 
• Good at English language skills (verbal and written).
• Meaningful Experience. 

Preferred Qualifications: 

• Strong Interpersonal Skills (Clear verbal and written Communication, Problem solving, etc.). 
• Significant experience in Accounts Receivable/Order to Cash. 

About Us: 

Genpact is a global professional services firm that makes business transformation real.  

Led by our purpose -- the relentless pursuit of a world that works better for people -- we drive digital-led innovation and digitally enabled intelligent operations for our clients.  

Guided by our experience reinventing and running thousands of processes for hundreds of clients, many of them Global Fortune 500 companies, we drive real-world transformation at scale.  

We think with design, dream in digital, and solve problems with data and analytics.